creative impulse
Issue 17
Welcome to the Creative Impulse. This issue, On Point digests Vanilla Coke's celebrity endorsement ads. They're sweet and sugary and hit all the right notes.

Our digests chronicle the battle surrounding ephedra, McDonald's voyage into a brave new world and Bermuda's brouhaha over "bastardized" photographs.

We hope you enjoy the read as much as we've enjoyed preparing it. And while you're at it, check out some of the world's top creative talent. We'll be back again in thirty days time.
on point
This Month Digest's: Digest1, Digest2, Digest3, Digest4

Fighting For Ephedra

From "Ephedra Marketers Take Cover" by Nat Ives, New York Times, March 17, 2003
The death last month of Steve Bechler, a baseball player who had been taking ephedra, has placed a big target on the backs of manufacturers of the over-the-counter dietary supplement.

Critics have been lobbying against the selling of the supplement, claiming it poses unreasonable health risks. Ephedra retailers are either taking the product off their shelves or limiting sales to individuals over the age of majoirty.

Some companies have dropped the product from its offerings altogether. Others are determined to stick around and fight.

"There was a storm brewing on ephedra all along," says Bryan Glazer, president and executive director of World Satellite Television News in New York City. "The death [has] turned a Category 1 storm into a Category 5 hurricane."

Key Points
  • Cytodyne Technologies, which manufactures the supplement that Bechler is said to have taken, has pulled all traces of the product off of their website. Last year, the company spent $4.4 million advertising the capsules and tablets.

  • Glazer's World Satellite Television News, a public relations firm employed by Cytodyne, has battled news media attention by distributing information from medical experts and questioning the role of the substance in Bechler's death. Glazer claims Bechler did not follow the label's instructions properly.

  • Many critics are calling for the Food and Drug Administration to outright ban over-the-counter distribution.
Portfolios Point of View:
  • We're not sure that thirty days after the high profile death of Bechler is a good time for ephedra supporters to stand up and be counted. In fact, we'd imagine companies associated with the former diet wonderdrug may want to disappear into the shadows.

  • But clearly Cytodyne has plenty invested in the product. If it honestly believes that Bechler's death was by his own mis-use -- that it could have been avoided altogether -- then the company has a reasonable point and should do its best to rationally argue its case.

  • On the other hand, if the company has any knowledge of culpability -- any studies or results that indicate the drug is outright dangerous, it ought to bow out quick. If any "internal memos" or "confidential test results" wind up in public hands, Cytodyne Technologies -- and the entire dietary supplement sector -- could experience a disastrous tailspin.

Surf At Ronald's Turf
From "Not So Fast, says McDonald's, sit and surf" by David Lyman, Detroit Free Press, March 13, 2003

Fast food chain McDonald's is aiming to re-position itself for the internet generation.

This past month, the company launched high-speed wireless internet access at ten of its New York City locations. Customers who purchase an extra value meal are given an hour of free access. The service will be tested in New York, Chicago and a yet-to-be-named California city.

The concept represents a new approach for McDonald's which has spent the last few decades trying to provide a "fast food" experience. Now they're banking that consumers want to sit down, absorb the grease and hang out.

Key Points:
  • Skeptics point at McDonald's finances as the reason for the seemingly out-of-place decision. The company's worldwide sales have fallen for a 12th straight month. February sales at restaurants open at least 13 months declined 4.7%.

  • Other see a new model for a company that's been stuck in an old mode of business: "I think McDonald's has to evolve," says John Kostecki, co-owner-operator of nine Detroit locations. "We have to move into the 21st century."
Portfolios Point of View:
  • Greasy mouse buttons aside -- and that is a legitimate concern -- we can't be critical of the golden arches' obvious attempt to stay current. With web appliances everywhere, offering consumers the chance to wire-in while eating their dinner is an intriguing option.

  • While fast food's target demographic has always been families, single men of all ages have traditionally been the largest consumer of the sector. While the company's ads continue to focus on its "desired" market, it's interesting to consider that internet access is a benefit definitely more applicable to lone eaters.

  • Congratulations to the braintrust behind this innovation. It may work, or it may not. But clearly the good folks behind Ronald McDonald are thinking outside of their traditional sector.
The Bermuda Brouhaha
From "Tourism Print Ads Called 'Dishonest'" by Stephen Breen, The Royal Gazette, February 28, 2003

Bermuda's Department of Tourism came under attack from within recently when local photographer and National Liberty Party vice chairman Graeme Outerbridge charged that photographs featured in Bermuda's latest tourism ad were not even taken in the country.

The campaign, created by agency Arnold McGrath, features photographs taken in Hawaii and Florida. One photograph features a large school of barracuda's -- a difficult proposition, Outerbridge maintains, considering this particular fish is not found in the country.

For his part, Bermuda Tourism assistant director of marketing Michael DeCouto says only three of the campaign's photos were not of the island, and that the advertising agency used them to create "emotion".

He says the rest of the images were from local photographers. "To focus on three abstract images," he added, "is not fair [to] the campaign as a whole."

Key Points:
  • The battle has turned into a war of words between Outerbridge and DeCouto. One salvo fired by Outerbridge: "Mr. DeCouto said the art director at Arnold Advertising was simply after a feeling. This feeling is a lie and you cannot expect to attract people to Bermuda based on dishonesty."

  • Retorts DeCouto: "The images in questions, you could never tell where in the world they are, and they are images that portray more a feeling and position for Bermuda in our profile of sophisticated contemporaries."
Portfolios Point of View:
  • Advertising's as much about politics as it is about selling. Or rather, without good politics, the sale becomes even more difficult. We're not exactly surprised, disappointed or alarmed that the Bermuda tourism campaign doesn't feature images exclusively from the destination. However, we do advise that entities that embark upon this slippery slope make sure not to get caught.

on point
By Lowell Conn

Celebrity endorsements have never been a sure-fire device, but when employed properly under the best of circumstances - take Vanilla Coke's latest example - the practice can yield powerful results.

READ ARTICLE